EVP and COO
The Vitamin Shoppe
Andrew Laudato is the EVP & COO of The Vitamin Shoppe and a recognized thought leader in retail and technology. He co-founded and chairs the Retail AI Council, guiding the industry’s adoption of artificial intelligence. Passionate about leadership and innovation frequently speaks at industry events. Laudato is the author of Fostering Innovation: How to Build an Amazing IT Team, where he shares his practical, people-first leadership approach.
Thursday Jul 23
9:30am - 10:00am
Oracle Stage, Broadmoor West
AI is rapidly reshaping how retailers operate stores—not just through chatbots and assistants, but through a growing range of technologies including generative AI, voice interfaces, computer vision, predictive analytics, and intelligent automation. Learn how retail leaders are deploying AI to help customers shop more effectively, empower associates with instant access to knowledge, improve operational execution, and drive measurable business results.
Thursday Jul 23
10:30am - 11:20am
Oracle Stage, Broadmoor West
Consider how digital executives are moving beyond channel management to owning end-to-end intelligent customer journeys powered by personalization engines, predictive insights and AI-driven experiences.
Thursday Jul 23
1:30pm - 2:30pm
Oracle Stage, Broadmoor West
Consider how digital executives are moving beyond channel management to owning end-to-end intelligent customer journeys powered by personalization engines, predictive insights and AI-driven experiences.