< Full Agenda
AI/ML,
Customer Experience,
Operations,
Digital
Featured Session

Retail Operations Force Multiplier: How AI Is Transforming Store Execution, Associate Productivity, and Customer Experience

AI is rapidly reshaping how retailers operate stores—not just through chatbots and assistants, but through a growing range of technologies including generative AI, voice interfaces, computer vision, predictive analytics, and intelligent automation. Learn how retail leaders are deploying AI to help customers shop more effectively, empower associates with instant access to knowledge, improve operational execution, and drive measurable business results.

Andrew Laudato
Andrew Laudato

EVP and COO

The Vitamin Shoppe

Poonam Goyal
Poonam Goyal

Sr Equity Research Analyst

Bloomberg Intelligence

Janet L Rickford
Janet L Rickford

VP, Stores and Merchandising Technology

Loblaw Companies Ltd